Konfliktmanagement. Ein Handbuch Für Friedrich Glasl. · Rating details · 2 Be the first to ask a question about Konfliktmanagement. Ein Handbuch Für. Konfliktmanagement: Friedrich Glasl: Books – PDF | This conflict escalation model is presented in Friedrich Glasl’s book Konfliktmanagement. Ein Handbuch für Führungskräfte, Beraterinnen und Berater.

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No more verbal communication takes place and the conflict is increasingly acerbated. Different types of leaders and leader-follower relationships are discussed, and Glasl points out some important consequences for intervention strategies.

It is also an intriguing theoretical frisdrich of conflict processes, focussing glasll the challenge presented to intentional subjects by the powerful escalation mechanisms. The parties try to put each other under pressure and think in terms of black and white. I have to state at once that this is the most impressive book I have ever come across in the field of conflict management, all categories.

As examples one could mention actions that lead to loss of face for one conflict party threshold between step 4 and 5or presenting an ultimatum threshold between step 5 and 6. Chapters are devoted to a detailed examination and comparison of different conflict management strategies: Glasl systematically details how each of these freidrich is influenced by conflict escalation, what objectives interventions might have, and describes a number of techniques for attaining these objectives.


Thus it is neither deterministic, nor excessively psychologizing.

Write a customer review. In Germany, the flood of books on conflicts and conflict management has almost reached American proportions.

Konfliktmanagement. Ein Handbuch Für Führungskräfte, Beraterinnen Und Berater

Spillmann und Kati Spillmann: To get the free app, enter your mobile phone number. From now on, limited personal loss is seen as a gain if the damage to the opponent is greater.

In later friedricb Glasl suggests a large number of diagnostical konlfiktmanagement making use of intuitive and creative techniques, drawing on his background as an Anthroposopher.

The model describes how two parties in a conflict behave. In the second level one of the parties loses and the other wins win—loseand in the third level both parties lose lose—lose.

Friedrich Glasl’s model of conflict escalation – Wikipedia

Each stage is accompanied by characteristic patterns of ingroup and outgroup images, motives, moods and forms of interaction. Glasl defines and delimits each strategy in terms of a number of criteria.

See our Returns Policy. These stages are grouped into three levels, which each contain three stages. Page 1 of 1 Start over Page 1 of 1. Friedrich Glal model of conflict escalation assists in the analysis of conflicts.


This distinction has a considerable value when the facilitator is about to choose an intervention approach. Amazon Second Chance Pass it on, trade it in, give it a second life. From Wikipedia, the free encyclopedia.

konfliitmanagement Product details Konfilktmanagement Publisher: Enter your mobile number or email address below and we’ll send you a link to download the free Kindle App. By using this site, you agree to the Terms of Use and Privacy Policy. The systematical approach, the thoroughness, and the solid grounding in four decades of conflict management literature makes the book ideal both as a textbook in conflict resolution courses at the university level, and as a reference handbook for professional conflict facilitators.

Share your thoughts with other customers. He also presents four models of group dynamics, i. With painstaking detail, Glasl shows how the parties in the course of conflict escalation increasingly loses conscious control over the situation, and how konfliktmmanagement behaviour comes to be determined by a destructive situational logic. Spillmann, [1] which describes five distinct stages of escalation. Interventions targeting the conflict history past, present or future are also reviewed.