I am sending in my laptop for RMA. however the checklist is really throwing me off so do i check yes if i am sending my AC Adapter? or is that. To move forward with the RMA, an ASUS e-mail says “Must Include the RMA Checklist Form with your RMA return.” but fails to attach such a. Upload a PDF or design from scratch flyers, magazines, books and more. Author: ydavidson, Catalog: Asus RMA CheckList, Published: Oct

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ASUS provides free shipping for our customers.

If item is affiliated with Education or Business. If you have any further questions, comments, or concerns please do not hesitate to let us know. Please follow these instructions when shipping your notebook to ASUS: For your reference,the RMA number is.

Checkljst needed to get written consent to publish screen shots and details of those e-mails due to that disclaimer. Please make sure that the RMA number is written on the outer portion of the box, otherwise the package will not be accepted and returned back to you.

Important Information

You may request to escalate your RMA, but this rarely does anything when supply issues are held up in at Asus headquarters in Taiwan. Please sign and send the form with the package otherwise, ASUS will not guarantee any lost or stolen components. Asus Hungary feedback provided by DRevan. They asked to verify or shipping address and let us know the replacement card would ship in approximately 5 business days.


Online RMA Instructions

However, this is also subjected to the availability of in-stock parts. By the way, has anybody an experience with a RMA service in Germany? No, create an account now.

Instead, you will have to drop your notebook off at their repair center. To top it off the e-mail is also full of character encoding issues that should be corrected.

Add the shipping transit times and you should be looking at a day window. It took 17 days to hear anything from ASUS.

Asus RMA checklist question. – Asus – Laptop Tech Support

Product is out of warranty, be sure to upload a copy of your proof of purchase. Please be sure to read the cheecklist thoroughly for important information prior to returning your ASUS product to our repair center. Discussion in ‘ Asus ‘ started by DavidMay 31, Often times, a “repaired” notebook is sent back with even more problems.

Please back up all data from your hard drive. You can follow our RMA journey below! Last edited by a moderator: Minor quality check issues did occur, but nothing that couldn’t be easily fixed yourself. Any physical damage is completely out of warranty.


Possible reasons for not receiving an Instant RMA and will receive a case only: Ram your product is outside the manufacturer warranty term, you may still complete the web form, cheklist you must upload a copy of your proof of purchase for warranty validation and you will receive a Case. This email and any attachments to it contain confidential information and are intended solely for the use of the individual to whom it is addressed.

Asus RMA and Warranty Guide

July 24th, We got busy with things and finally dropped off the card with Fedex Ground. Please write a detailed description of the problem s preferably typed and include it with the notebook. ASUS will carefully check the return of components and if there is any incorrect information you will be contacted. DavidMay 31, Our technicians will need this for testing purposes.